Client Service Executive Finnih vacancy at Medical Centre, Lagos

Finnih Medical Centre has continued to remain a leading healthcare provider to the communities in Lagos, promoting and providing essential healthcare delivery through integrated healthcare services.

We are recruiting to fill the position below:

  • Job Title: Client Service Executive
  • Location: Ikeja, Lagos
  • Employment Type: Full-time

Job Description

  • Attending to patients enquires, complain, question and proffer/render appropriate support by informing necessary department
  • Perform all clerical duties necessary to keep the hospital running
  • Manage incoming calls & follow up patient on next schedule date.
  • Retrieve patients file Number, Register New patients and get their details so they can be registered appropriately
  • Give out Claim form to HMO patients, ensuring claims are filled by the appropriate people.
  • Lias with HMO’s and other corporate organization for patient eligibility and approval
  • Send daily reports to Head of Admin/Client Executive
  • Supervisory Role- Coordinate the Domestic staff & Security
  • Calling of dormant client/patient
  • Establish & maintain good customer relationship and Trust.
  • Recommending product improving points.
  • Response to official email.
  • Confirm an HMO patient, check the I.D to confirm if the patient HMO is still active.. Call HMO helpdesk when necessary or when referring a patient to see a specialist. Also get Authorization code before some certain treatment or admission can be done
  • Scheduling appointment /Proper Record Keeping
  • File important document and keep them well arranged
  • Update client Information and other basic update as required.


  • Candidates should possess a Bachelor’s Degree.
  • Must have atleast 2 years working experience
  • Must have a good communication skills
  • Reside in Lagos.

Application Closing Date

25th August, 2023.

Method of Application

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

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