Finnih Medical Centre has continued to remain a leading healthcare provider to the communities in Lagos, promoting and providing essential healthcare delivery through integrated healthcare services.
We are recruiting to fill the position below:
- Job Title: Client Service Executive
- Location: Ikeja, Lagos
- Employment Type: Full-time
- Attending to patients enquires, complain, question and proffer/render appropriate support by informing necessary department
- Perform all clerical duties necessary to keep the hospital running
- Manage incoming calls & follow up patient on next schedule date.
- Retrieve patients file Number, Register New patients and get their details so they can be registered appropriately
- Give out Claim form to HMO patients, ensuring claims are filled by the appropriate people.
- Lias with HMO’s and other corporate organization for patient eligibility and approval
- Send daily reports to Head of Admin/Client Executive
- Supervisory Role- Coordinate the Domestic staff & Security
- Calling of dormant client/patient
- Establish & maintain good customer relationship and Trust.
- Recommending product improving points.
- Response to official email.
- Confirm an HMO patient, check the I.D to confirm if the patient HMO is still active.. Call HMO helpdesk when necessary or when referring a patient to see a specialist. Also get Authorization code before some certain treatment or admission can be done
- Scheduling appointment /Proper Record Keeping
- File important document and keep them well arranged
- Update client Information and other basic update as required.
- Candidates should possess a Bachelor’s Degree.
- Must have atleast 2 years working experience
- Must have a good communication skills
- Reside in Lagos.
Application Closing Date
25th August, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail